Skip to main content

User Experience

At Verified, signup is what we do. We are experts in how to optimize onboarding flows to maximize conversion and give users the best possible experience. We've helped our customers onboard — and delight! — millions of new users. The user experience described in this guide is the result of countless hours of research, design, testing, and iteration by our team.

Full details are below, but the basic user experience is:

  1. See Text to Signup campaign ad
  2. Send SMS with keyword
  3. Click verification link in SMS auto reply
  4. (optional) Go through 1-Click Signup flow

Flow Chart​

↗️ Open in new tab (for easy zooming)

Steps​

Campaign Ad​

This can be a physical or digital ad containing one or more campaign assets:

Call to Action​

Magic Button​

Magic QR Code​

Powered by Graphic​

Example 1: Times Square ↗️ Open in new tab

Example 2: Bus Stop ↗️ Open in new tab

Example 3: Email ↗️ Open in new tab

Prompt to Draft SMS​

The user can respond to the call to action by simply opening their messaging app, in which case they then manually type a phone number and keyword (see the Draft SMS screen).

An interstitial screen appears instead if both of the following conditions are met:

  1. The user clicked a magic link or magic button or scanned a magic QR code.
  2. The user's device operating system prevents automatic opening of the default messaging app.

Open Messaging App​

  • Handled by user's device operating system
  • Prompts user to open device default messaging app

Brand Name​

Magic Button​

Magic QR Code​

Appears on desktop.

Powered by Graphic​

Messaging App ↗️ Open in new tab

Mobile: Modal Open State ↗️ Open in new tab

Mobile: Modal Closed State ↗️ Open in new tab

Desktop: Modal Open State ↗️ Open in new tab

Desktop: Modal Closed State ↗️ Open in new tab

Draft SMS​

To Phone Number​

SMS Draft​

Keyword Only ↗️ Open in new tab

SMS Draft from Campaign Settings ↗️ Open in new tab

Sent SMS​

This will trigger an auto reply: a verification link if the SMS contains a valid keyword and an error message otherwise (see the Auto Reply screen).

Containing Valid Keyword ↗️ Open in new tab

Containing No Valid Keyword ↗️ Open in new tab

Auto Reply​

Success​

✅ Verify with 1-Click: ✨

➡️ https://1-click.verified.inc/tts/abc123

Sent if Verified finds a campaign keyword match.

Error​

❌ Sorry, we can’t find a keyword match! Look for a typo and try again?

Sent if Verified does not find a campaign keyword match.

Success ↗️ Open in new tab

Error ↗️ Open in new tab