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User Experience

At Verified, signup is what we do. We are experts in how to optimize onboarding flows to maximize conversion and give users the best possible experience. We've helped our customers onboard — and delight! — millions of new users. The user experience described in this guide is the result of countless hours of research, design, testing, and iteration by our team.

Full details are below, but the basic user experience is:

  1. See Text to Signup campaign ad
  2. Send SMS with keyword
  3. Click verification link in SMS auto reply
  4. (optional) Go through 1-Click Signup flow

Flow Chart

↗️ Open in new tab (for easy zooming)

Steps

Example 1: Times Square ↗️ Open in new tab

Example 2: Bus Stop ↗️ Open in new tab

Example 3: Email ↗️ Open in new tab


Prompt to Draft SMS

Appears if both of the following conditions are met:

  1. The user clicked a magic link or magic button or scanned a magic QR code.
  2. The user's device operating system prevents automatic opening of the default messaging app.

Does not appear if the user manually opens the messaging app (in which case they manually type the brand phone number and keyword).

Open Messaging App

  • Handled by user's device operating system
  • Prompts user to open device default messaging app

Brand Name

Magic Button


Starting State ↗️ Open in new tab

Modal Closed State ↗️ Open in new tab


Draft SMS

To Phone Number

SMS Draft


Keyword Only ↗️ Open in new tab

SMS Draft from Campaign Settings ↗️ Open in new tab


Auto Reply

Success

✅ Verify with 1-Click: ✨

➡️ https://1-click.verified.inc/tts/abc123

Sent if Verified finds a campaign keyword match.

Error

❌ Sorry, we can’t find a keyword match! Look for a typo and try again?

Sent if Verified does not find a campaign keyword match.


Success ↗️ Open in new tab

Error ↗️ Open in new tab