User Experience

At Verified, we are experts in how to optimize onboarding flows to maximize conversion and give users the best possible experience. We've helped our customers onboard — and delight! — millions of new users. The user experience described in this guide is the result of countless hours of research, design, testing, and iteration by our team.

Full details are below, but the basic user experience is:

Confirm info (autofilled by 1-Click Signup) or enter info manually
Confirm health insurance (autofilled by 1-Click Health)

There Are Only a Few Screens!

This user experience may look complicated, and in some ways it is: achieving world class UX requires getting many small details right. But at its core, it's simple by design and takes only a few screens. Users complete 1-Click Health in less than 1 minute: try it yourself with a custom demo.

Flow Chart

↗️ Open in new tab (for easy zooming)

important

To implement this user experience yourself (which is only necessary if you choose the API integration type), without our SDK, you need to handle each action labeled Verified.

Screens and Components

Info

If you use 1-Click Signup to autofill inputs for 1-Click Health (which we strongly recommend), you can use the Confirm Your Info screen spec for 1-Click Signup.

If instead you collect inputs manually for 1-Click Health, use the spec below.

Enter Your Info

Description

We’ll try to autofill your health insurance based on this info, so you don't have to enter it manually.

First Name

Required
Auto focused
Helper:

Legal first name

Last Name

Required
Helper:

Legal last name

Birthday

_ _ / _ _ / _ _ _ _

Required
“Birthday” not “Birth Date” because the former is friendlier
Helper:

MM/DD/YYYY
Calendar icon on right opens date picker (which defaults to 08/01/1989)
Opens numeric keyboard
Accepts only digits
Accepts OS autofill
Validates format
Auto formats to MM/DD/YYYY (most common US format)

Address

Required, optional, or not included
Uses third party service (e.g. Google Places API) to show autofill options when the user types
Expands to show full value (without Address Line 2), in two lines:

{Address Line 1}, {Address Line 2}
{City}, {State} {ZIP Code}

Sex

Required, optional, or not included
Dropdown with options: Male, Female, and Non-Binary

_ _ _ - _ _ - _ _ _ _

Required, optional, or not included
“Social Security Number” not “SSN” (unlike view state) for clarity
Opens numeric keyboard
Accepts only digits
Validates format
Auto formats to •••-••-NNNN (most common US format)
- Masks first 5 digits, server side not client side
If starting with value:
- If user starts to edit (by deleting one character), clear entire value

By clicking "Continue", I agree that Verified ({Brand Name}’s service provider) and its vendors may receive my personal info and provide {Brand Name} with more info about me, including my health insurance.

Muted color

Confirm

Confirm

Submits form with user's info.

Primary color

Powered by Verified

Black and Green variant

"Powered By Verified" Graphic Variants

Powered by Verified

Black and Green:

Flow Chart​

Screens and Components​

Info​

Header​

Description​

First Name​

Last Name​

Birthday​

Address​

Sex​

Social Security Number​

Consent Language​

Confirm​

Powered by Verified​

Opt Out​

Health Insurance​

Open Modal​

Close Modal​

Informational​

Header​

Description​

Powered by Verified​

Health Insurance​

Payer​

Member ID​

Edit​

Payer​

Member ID​

Accuracy Confirmation​

Confirm​

Flow Chart

Screens and Components