OCE007

OCE007

messsage	"Unable to use 1-click due to missing mandatory credentials"

When This Is Returned

When Verified cannot source data for a mandatory credential.

How to Handle

Fall back to a manual signup flow. Consider setting the credential in question to be non-mandatory.

You'll only get this error if you set mandatory to yes in the credential request for a credential. (Generally, you'd do this for the default credential requests defined for your brand in the Dashboard, though you can also set it at the code level per API request.) We don't recommend doing this because it will prevent any credential data from being returned. In other words, if we can't source data for a mandatory credential, we won't return data for any credentials.

Instead, for mandatory we recommend using if_available or no. Then, if we can't source data for that credential, we'll still return data for other credentials. There's only a difference between those two options if your brand's integration type setting is set to Hosted in the Dashboard, in which case if_available still marks the credential field as required, whereas no marks it as optional. See Determine integration type for more information about integration types.