OCE019

OCE019

message	"Maximum input attempts exceeded. Please try again later."
data.inputAttemptsExceeded	[inputs]
data.identifiers	{ [identifierType: string]: string }
data.verificationMethod	{ [identifierType: string]: string }
data.riskSignals	RiskSignals

When This Is Returned

When the maximum number of birth date attempts has been exceeded.

How to Handle

Consider flagging or restricting the phone number associated with the user, so a bad actor cannot keep trying new birth date values.

The inputs included in data.inputAttemptsExceeded is a comma separated list of inputs for which the attempts limit has been exceeded.

Currently inputs will always include one of more of birth date, SSN4, and first name — see the examples below. The attempts limit for either type of input is 3 unique values within 30 minutes.

Example: Birth Date Only

{
    ...
    "message": "Maximum input attempts exceeded. Please try again later."
    ...
    "data": {
        "errorCode": "OCE019",
        "additionalInputs": ["birthDate"],
        ...
    }
}

Example: SSN4 Only

{
    ...
    "message": "Maximum input attempts exceeded. Please try again later."
    ...
    "data": {
        "errorCode": "OCE019",
        "additionalInputs": ["ssn4"],
        ...
    }
}

Example: Both Birth Date and SSN4

{
    ...
    "message": "Maximum input attempts exceeded. Please try again later."
    ...
    "data": {
        "errorCode": "OCE019",
        "additionalInputs": ["birthDate", "ssn4"],
        ...
    }
}